How and where do you manufacture your illustrated products?
Upon the placement of an order through this website, our partner CafePress.com prints
our illustrations on the necessary products and sends them
directly to you.
How long will it take for me to receive my order?
CafePress.com uses US Postal Service and Airborne Express for
shipping. You should receive your package within two weeks.
International shipping could take as long as 4 weeks.
If you haven't received your items in this time frame, please
do not hesitate to contact CafePress.com at
service@cafepress.com.
Or call the toll-free customer service line at (877) 809-1659.
2nd Day/Next Business Day Shipping
CafePress.com also offers Airborne Express expedited shipping
for next day and 2nd day orders. (Available for shipping
in the United States ONLY.)
Expedited (Next Day/2nd Day) will ship the NEXT BUSINESS day.
Items ordered on Monday will be shipped on Tuesday and received
Wednesday (if next day). Items ordered on Friday will be shipped
on Monday and received on Tuesday (if next day). Remember,
business days exclude weekends and holidays.
What do I need to do if I want to cancel my order?
If you need to cancel your order, simply e-mail CafePress.com directly
at service@cafepress.com. Please include the invoice number of the item that you
would like to cancel to insure
accuracy.
What is your return policy?
If for some reason you do not like your merchandise, you can
return it to CafePress.com for a full refund (excluding shipping
charges). CafePress.com will even refund shipping charges
if the return is a result of their error. This 100% satisfaction
guarantee is good for 30 days. Please click
here if you need
to make a return or exchange.
Can I pay with a personal check or money order?
Yes. To place an order using a personal
check or money order, purchase your products online as if paying
by credit card.
When prompted to enter your credit card number, simply check
the box marked "Pay by Check or Money Order" and
click continue. Once you complete your order, you will be
given an Order Number and shown a final receipt page. Print
and mail this page with your payment to:
CafePress.com - Orders
1933 Davis Street, Suite 204
San Leandro, CA 94577
Please write your Order Number on your check/money order.
If you are unable to print your receipt, please include a note
with your check clearly stating your Order Number.
Can I open my own store through CafePress.com?
Sure! It's very easy. Anyone can have their own store and sell
their own products through CafePress.com. Simply click here
to go to CafePress.com
What if I want to place a
Bulk Order?
If you are looking to place a
bulk order please contact Boating Baby through our feedback
form on the contact us page and we'll discuss your options
and discounts.
Is it possible to buy Boating
Baby merchandise wholesale?
If you're a retailer who would like
to sell our products in your real-world or online stores please
email us directly at info@boatingbaby.com or
use the feedback form on the contact us page.
I have more questions, what do I do?
If your questions are related to your
order, please contact CafePress.com directly
by e-mail at:service@cafepress.com or by phone at their toll free number (877) 809-1659.
If your questions are related to Boating Baby illustrations,
please contact us by e-mail at: info@boatingbaby.com or
use the feedback form on
the contact us page.
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